Diplomat Hotel And Business Center - Astana

ex. Diplomat

29/1 D.Konaev Street, Astana, Kazakhstan, 01000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Diplomat Hotel And Business Center - Astana

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The elegant Diplomat Hotel And Business Center offers 77 fashionable guest rooms as well as a designated smoking place, allergy free rooms and a luggage storage. Built in 2007, the hotel is a combination of innovative architecture and contemporary facilities.

Due to the location in the business center of Astana, it is easy to get from Diplomat Hotel And Business Center to such landmark as Palace of Peace and Reconciliation, which is around 30 minutes` walk. The property is set within 6 km distance from Astana city center.

The hotel is surrounded by a concert hall, bars and a stadium.

Guests can reach Diplomat Hotel And Business Center by car from Astana airport in 15 minutes.

Rooms

The rooms in Diplomat Hotel And Business Center come with cable TV with on-demand movies, climate control, a trouser press, a living area and a writing table. The rooms have a panoramic view of the city. They also have a dishwasher and a fridge available for self-catering.

Eat & Drink

A fine buffet breakfast is served in the dining room. Guests can unwind in the primary restaurant, which serves light Japanese cuisine. The Lobby bar features karaoke, billiards and a terrace for guests' comfort and offers refreshments, tea and coffee. Disan and Rafe serve a selection of meals within 400 meters from the venue.

Services

Bicycles and cars are available for rent at Diplomat Hotel And Business Center.

Relax

Guests will appreciate steam baths, manicure and body wraps offered at the hotel. Fitness classes and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   22.  Number of rooms:   77.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Fireplace
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach chairs
  • Karaoke
  • Night club
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Landscape view

Room facilities

  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
One child
3 - 12 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Diplomat Hotel And Business Center - Astana Astana location
Show big map »

Hotel Address:

29/1 D.Konaev Street, Astana, Kazakhstan, 01000

Get directions
City Center
  • Astana
    3.5 mi
Airports
  • Astana (TSE)
    7.5 mi
  • Zhezhazgan (DZN)
    288.9 mi
Train Stations
  • Astana Train Station
    4.5 mi
Restaurants
  • Disan (cuisine: Japanese, Korean)
    1200 ft
  • Rafe (cuisine: Italian)
    2500 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    22
  • Number of rooms:
    77

Hotel Awards

KazakhHOTEL AWARDSRecommendedAstanaDiplomat Hotel And Business Center

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kazakhstan

Use Badge

Rooms and availability

Premium Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Non Refundable SUITE PREMIUM

Diplomat Hotel And Business Center photos Room
Standard Double Room
City view
  • Room size:

    370 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed and 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Single Room - With Breakfast. Standard-Bed & Breakfast-Standard

Diplomat Hotel And Business Center photos Room
Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Non Refundable SUITE CAPACITY 1

Diplomat Hotel And Business Center photos Room
Standard Junior Suite
  • Room size:

    625 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Guest toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Junior Suite|JUNIOR SUITE CAPACITY 1 (junior-suite)

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Television
Diplomat Hotel And Business Center photos Room
Superior Single Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Superior|DOUBLE SUPERIOR

Diplomat Hotel And Business Center photos Exterior Hotel information
Presidential Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Fireplace
    • Bathtub
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hot tub
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Guest toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|SUITE Double Occupancy Presidential

Diplomat Hotel And Business Center photos Room
Senior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Upper floors accessible by lift
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Guest toilet
  • Cleaning products
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Dining table
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|SUITE Single Occupancy Senior

Luxury Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Standard|Single Room - With Breakfast. Lux-Bed & Breakfast-Standard

Diplomat Hotel And Business Center Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • Nurzhol Boulevard2300 ft

Places of interest

  • Korme Exhibition Centre2000 ft
  • Congress Hall2.2 mi

Shopping areas

  • Khan Shatyr Entertainment Centre1.1 mi
  • Mega Astana Shopping Centre1.1 mi

Monuments and Landmarks

  • Bayterek Monument1000 ft
  • Transport Tower2700 ft
  • Nur-Astana Mosque3700 ft
  • Ak Orda Presidential Palace4300 ft
  • Kazakhstan Central Concert Hall4300 ft
  • Atameken Ethnic Memorial Complex1.3 mi
  • Khazret Sultan Mosque1.4 mi
  • Palace of Peace and Reconciliation1.6 mi
  • Palace of Independence1.9 mi
  • Otan Korgaushylar Monument1.9 mi
  • Kenesary Khan Monument2.0 mi

Stadiums

  • Astana Arena1.9 mi
  • Alau Ice Palace2.1 mi
  • Saryarka Velodrome2.1 mi
  • Kazhimukan Munaitpasov Stadium2.2 mi
  • Kazakhstan Sports Palace2.2 mi

Museums

  • Museum of the First President of the Republic of Kazakhstan2.4 mi

Theaters

  • Gorky Russian Drama Theatre2.4 mi
  • Kalibak Kuanyshev Kazakh Drama Theatre2.6 mi

Restaurants nearby

  • Disan1200 ft

    Address: 9 Dostyk Street

    74% likes this, based on 6 reviews
    Cuisine: Japanese, Korean

  • Satti3300 ft

    Address: 32 Kabanabai Batyra
    Phone: 8 (7172) 24 28 48

    68% likes this, based on 36 reviews
    Cuisine: International

  • Rafe2500 ft

    Address: 16 Bukeikhan Street, Kenessary
    Phone: 7 7172 391 500

    72% likes this, based on 44 reviews
    Cuisine: Italian

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    22
  • Number of rooms:
    77

Hotel Awards

KazakhHOTEL AWARDSRecommendedAstanaDiplomat Hotel And Business Center

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kazakhstan

Use Badge

Diplomat Hotel And Business Center Reviews

Guest reviews are submitted by our customers after their stay at Diplomat Hotel And Business Center

Average guest rating

7.0out of 10
Very good
Based on 61 reviews

Rating by category:

Service
9.0
Value
7.0
Dining
9.0
Location
10.0
Rooms
10.0

Guest reviews

  • Single
    7.8

    Kind staff, very central location.

  • Single
    8.2

    Taxi was available only by request from hotel staff

  • Group of friends
    10.0

    The boys at the reception, Arman and Rustam, also security Davlet are very warm and helpful. Thanks a lot for everything!

  • Group of friends
    5.0

    The stuff was very kind!

    water was licking in a shower constantly :(

  • Single
    6.2

    Rather low rate for the category.

    Many things do not work or are not in good order in this hotel: internet dit not work (nuisance for business), water from taps in bathroom is badly smelly, very few international TV channels. Service is a total failure: early breakfast ordered the day before for room service never showed up, diner was a disaster... Apparently staff is not managed nor trained, and certainly not rigorous nor professional.

  • Single
    7.4

    Staff is very kind, and hotel is not too bad.

    The environment is quite cold.

  • Single
    5.4

    I choose this hotel for his central position downtown,and reasonable rate,a good value if you compare to other Hotel. .

    When you wait for 25 minuts an expresso... When you wait for 1h00 your club sandwich When you paid 3 or 4 times the normal price for such things When the room has not been cleaned for 2 days When the room is cleaned at 17h00 ... There are in this hotel a lack of services but people are gentle ... So do not go there if you are waiting for an European service.. But rate per day are ok and a good value .Remember , you are in Astana ... Outside was -38°... Froozen cold !!

  • Couple
    6.2

    Location in the centre of Astana is fantastic as are the views of the city from the hotel

    Decor of hotel is very dated Considering this calls itself a business hotel the internet access is an absolute disgrace. forever signing you out making it impossible to view anything or do anything online in the room.

  • Single
    7.0

    Quit hotel on a good location

    In the description of the hotel it is mentioned that there is a nightclub. There is no nightclub.

  • Couple
    6.6

    Very clean and spacious which we are very satisfied in these two aspects.

    The service is not up to the price paid. I booked a twin room for two and only one set of towels, robe, slippers, toiletries, etc provided which we need to request separately and the room service informed us that the room is for one person only. The next day we were again argued (in a nice and polite way) that the breakfast is only for one person. One (only one and the other three are good) of the receptionists at the lobby was quite double standards and sarcastic towards us when he knows that we came through Booked.net (I guess because of cheaper from the published rate) showing how they were not being trained properly for service industry. The spa is frustrating as it is not easily available where we need to booked in advance for massage for two and only to tell us they can perform only for one when they arrived for a reason they have other appointment elsewhere, outside the hotel.

  • Group of friends
    7.0

    In the new city centre, the hotel is new, warm with big confortable rooms

  • Group of friends
    7.8

    friendly staff, easily accessible to sights and restaurants

  • Single
    6.6

    1: Good access to the convention center. 2: Fairly spacious rooms and clean. 3: Friendly staff and very helpful 4: 24 hour room service/bar food especially given my time difference it was rather convenient 5: Nice shopping malls close by

    1: Smelly bathroom...not sure what it was and the hotel could help! 2: Asked for a wake-up call and didn't get any! Of course I had my own alarm set and that was just a backup plan...thanks god plan A worked and didn't miss flight! Then I suspected they might have missed ordering me a cab and sure enough they had! 3: Invoice is in Russian so pretty much useless and when I asked they couldn't issue anything in English...yet they consider themselves an International business hotel! 4: Their credit card machine wasn't working and they wanted the money in Cash! When I asked, the reception lady tells me the machine hasn't been working in the past two days and yet they didn't even bother telling me the night before when I asked for a cab for an early morning checkout to the airport! Bank machine would only give out $200/day so paying them in cash wasn't an option either! Long story short, they copied my CC for future processing. 5. They arrange for cabs through the hotel and when asked, the staff tell you how much to pay the cab driver, but almost every time, I ended up with a cab driver asking something more! Would be nice for the hotel to deal with the cab driver and charge you on your room like many other nice hotels! 6. Its a shame as this hotel could be very nice with better management!

  • Single
    4.6

    The location

    The WiFi communication is very very poor. There is cut off every five minutes. The SKYPE is not available at all !!!

  • Single
    5.8

    Well located and reception people are very helpful.

    It was cold in the rooms - but it was -30 outside. Lobby lounge is very expensive - a coffee eur 3.50. No tea facility in the rooms! I think it's overpriced.

How to reach hotel

hotel Diplomat Hotel And Business Center - Astana Astana location
Show big map »

Hotel Address:

29/1 D.Konaev Street, Astana, Kazakhstan, 01000

Get directions
City Center
  • Astana
    3.5 mi
Airports
  • Astana (TSE)
    7.5 mi
  • Zhezhazgan (DZN)
    288.9 mi
Train Stations
  • Astana Train Station
    4.5 mi
Restaurants
  • Disan (cuisine: Japanese, Korean)
    1200 ft
  • Rafe (cuisine: Italian)
    2500 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    22
  • Number of rooms:
    77

Hotel Awards

KazakhHOTEL AWARDSRecommendedAstanaDiplomat Hotel And Business Center

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Kazakhstan

Use Badge